Terms and Conditions

Welcome to Winky Cats Store. By accessing our website and making a purchase, you agree to be bound by these terms and conditions.

1. Acceptance of Terms

By using this website and placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Use of Website

Eligibility

You represent and warrant that if you are an individual, you are of legal age to form a binding contract, or that if you are registering on behalf of an entity, that you are authorized to enter into, and bind the entity to, these Terms of Use and register for the Service. The Service is not available to individuals who are younger than 13 years old and in no event, to individuals who are not competent to contract as per the laws applicable in their jurisdiction. If you are a minor, you agree to access the Service only under the supervision of your parent or guardian. We may, in its sole discretion, refuse to offer the Service to any person or entity and change its eligibility criteria at any time.

Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Prohibited Activities

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Copy, reproduce, or distribute content without permission
  • Use automated systems to access the website

3. Products and Pricing

Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, or error-free. Colors may vary slightly due to screen display differences.

Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been placed.

Product Availability

We make every effort to ensure products are in stock. However, items may become unavailable after an order is placed. In such cases, we will notify you promptly and offer a refund or alternative product.

4. Orders and Payment

Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. Order confirmation does not guarantee acceptance.

Payment Methods

We accept payments through Razorpay, which supports various payment methods including credit/debit cards, UPI, net banking, and digital wallets. All payment information is processed securely.

Payment Security

We do not store your payment card details. All transactions are processed through secure payment gateways compliant with industry standards.

5. Shipping and Delivery

Shipping policies, delivery times, and charges are detailed in our Shipping & Returns Policy. We are not responsible for delays caused by courier services or unforeseen circumstances beyond our control.

6. Returns and Refunds

Our return and refund policies are outlined in our Shipping & Returns Policy. Please review these policies before making a purchase.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, and designs, is the property of Winky Cats Store or its licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written permission.

8. Custom Designs

For custom-designed products, you grant us a non-exclusive license to use any designs or content you provide for the purpose of creating your order. You represent and warrant that you have the right to use such content and that it does not infringe on any third-party rights.

9. Limitation of Liability

To the maximum extent permitted by law, Winky Cats Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Winky Cats Store, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our website, violation of these terms, or infringement of any third-party rights.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.

14. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: hello@winky-cats.com

Visit our Contact Us page for more contact options.